Computer Support Technician-1500-hour wage position (Summer Worker)

Posted Monday, June 13, 2022

Job Description:

Entry-level wage position is primarily responsible for servicing and supporting cadet/faculty/staff computers, providing support to full-time computer technicians, and technical support at the Barracks Help Desk.  This position is also responsible for imaging and deploying new computers.  Duties include, but are not limited to:

• Basic troubleshooting
• Support personal computer hardware and software
• Re-imaging PCs
• Image new PCs
• Backup/transfer data from old PCs to new PCs
• Schedule delivery date/time with end user
• Deliver new PC to end user and swap out old PC
• Confirm that everything works for user before leaving
• Accurately complete required paperwork

 Minimum Qualifications:

• Prior experience in a higher education environment
• Knowledge of hardware repair and software configurations
• Experience supporting Microsoft products including Operating systems and the Office Suite
• Experience supporting MAC operating systems
• Dependable
• Able to follow instructions
• Detail oriented individual with IT skills to perform entry-level troubleshooting
• Must work well with minimal supervision
• Must be self-motivated and use time wisely
• Able to work well independently as well as in a team setting
• Able to handle multiple tasks at one time
• Excellent organizational skills
• Excellent customer service skills
• Excellent verbal/written communication skills

A criminal background check will be completed on the person selected for this position.

Preferred Qualifications:

• Associates Degree in Information Systems or similar field
• Microsoft or A+ certification
• Previous PC technician experience

Candidates may apply at: Computer Support Technician-1500-hour wage position (Summer Worker)-Job Application

Entry-level wage position at Virginia Military Institute. Services/supports & images/deploys computers, provides support to full-time computer technicians, & technical support at the Barracks Help Desk. Requires: Detail oriented w/IT skills to perform entry-level troubleshooting; MS Office Suite support experience; excellent customer service & computer skills; IT credentials/experience preferred, must be dependable. Open until filled.  EEO employer.